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PRIVACY POLICY - FURTHER INFORMATION

 

LAST MODIFICATION:  22 May 2018

 

The Privacy Policy constitutes an integral part of the General Terms and Conditions which govern the Website www.forumshop.es together with the Cookies Policy and the Legal Notice.

CUATRIFORUM S.L., reserves the right to amend or adapt the present Privacy Policy at any given moment. Therefore, it is recommended that the policy be reviewed each time the Website is accessed. In the event that the user is registered on the website and when logging onto his/her account or profile, upon access thereof, he/she shall be advised in the event of having been subject to substantial amendments in relation to the processing of his/her personal data.

 

Who is the party responsible for the processing of your data?

The data which are compiled or furnished voluntarily via the website, either by browsing thereof, as well as all that information that may be furnished in the contact forms, via email or telephone, shall be compiled and processed by the organisation responsible for the file, whose details are specified below:

 

CUATRIFORUM, S.L.     CORPORATE TAX ID (CIF) NO: B-57310849

Registered office: c/ San Miguel, 20 -  Palma de Mallorca

Tel: 971 72 40 97  

Email: info@forumshop.es

Registered in the Mercantile Register of Mallorca 3, Tome 2097, Folio 98, Sheet PM-48945, entry no. 1 and holder of Corporate Tax ID (CIF) No. B-57310849  

If, for any reason whatsoever, you wish to contact us in relation to any issue as regards the processing of your personal data or privacy, you may do so via any of the aforementioned means.

 

What data is compiled by means of the website?

 

By the mere fact of browsing the Website, CUATRIFORUM S.L. shall compile information as regards the:

 

- IP address.

- Browser version.

- Operating system.

- Duration of the website visit or browsing.

 

Such information is stored via Google Analytics, reason why reference is made to Google's Privacy Policy, as Google compiles and processes such information. http://www.google.com/intl/en/policies/privacy/

Likewise, on the website the use of Google Maps is facilitated, which may have access to your location, in the event of permitting same, for the purposes of facilitating a greater specificity as regards the distance and/or pathways of our headquarters  In this regard, reference is made to the Privacy Policy used by Google Maps, in order to understand the use and processing of said data http://www.google.com/intl/en/policies/privacy/

 

The information that we handle, shall not be associated to a specific user and shall be stored in our databases, in order to undertake statistical analysis, website improvements, as regards our products and/or services and shall help us improve our commercial strategy. The data shall not be disclosed to any third party.

 

User registration on the website

 

In order to access certain products and/or services, a user must be registered on the Website. To that end, in the registration form, the user is requested to furnish personal information. The obligatory and required data to be furnished by the user in order to carry out such registration, are marked with a * symbol. In the event of not facilitating information in such fields, it shall not be possible to complete the registration.

The generated username and password are personal and non-transferable, and the user is the sole party responsible for the custody thereof.  It is not recommended that the user not write down the username and password in a certain place nor notified to any third party.

In that case, the navigation data shall be linked with the user registration, identifying the same specific user who browses the Website In this manner, the offer of products and/or services may be personalised which, in our opinion, best suits the user, as well as the recommendation of certain products and/or services.

 

The registration data of each user shall be incorporated into the databases of CUATRIFORUM S.L., together with the history of operations carried out by same, and shall be stored therein whilst the account of the registered user is not deleted. Once that account has been deleted, said information shall be purged from our databases, keeping separate for 10 years that data related to the transactions carried out, without access or alteration thereof in order to comply with the prevailing legally stipulated deadlines. The data which are not linked to the transactions carried out shall be maintained unless consent is withdrawn, in which case the data shall be purged  immediately (always with due regard to the statutory deadlines).

 

The legal grounds for the processing of personal data concerning yourself is the execution of a contract between the parties.

In relation to the forwarding of communications and promotions via electronic means and the response to requests for information, the legitimisation of the processing is the consent of the party concerned.

 

The purposes of the data processing are as follows:

a) The management of the registration in the user registration area and his/her access to the Website.

b) The management of the acquisition of products and/or services made available to yourself via the Website.

c) To keep you informed as regards the processing and status of your requests, purchases and/or reservations.

d) To respond to your request for information.

e) The management of all the utilities and/or services offered by the platform to the user.

 

Therefore, pleased be advised that you may  receive communications via email and/or on your telephone, in order to apprise you as regards possible incidents, errors, problems and/or status of your requests.

 

For the forwarding of commercial communications, the express consent of the user shall be requested upon registration In this regard, the user may revoke the consent given, by contacting CUATRIFORUM S.L., using the aforementioned means. In either event, in each commercial communication, the user shall be given the option to unsubscribe upon receipt thereof, either via a link and/or email address.

 

 

Forwarding of Newsletters

 

On the Website, there is available to the user the option to subscribe to the Newsletters of CUATRIFORUM S.L. To that end, it is necessary that an email address be furnished to which the same shall be forwarded to.

 

Said information shall be stored in the database of CUATRIFORUM S.L., wherein it shall be registered until the interested party requests the cancellation thereof or, where appropriate, the termination by CUATRIFORUM S.L. the forwarding thereof.

 

The legal grounds for the processing of these personal data is the express consent given by all interested parties who subscribe to this service by ticking the box for that purpose.

 

The email data shall only be processed and stored for the purposes of managing the forwarding of the Newsletter by the users who request same.

 

For the forwarding of the Newsletter, the User's express consent shall be requested upon registration therein by ticking the box for said purpose. In this regard, the user may revoke the consent given, by contacting CUATRIFORUM S.L., using the aforementioned means. In either event, in each commercial communication, the user is given the option to unsubscribe from same upon receipt thereof, either through a link and/or email address.

 

 

If you are one of the following groups, consult the drop-down information:

 

            +WEB PAGE OR EMAIL CONTACTS

What are the purposes for processing your personal data?

·     To respond to your questions, requests or enquiries.

·     To manage the requested service, to respond to your request, or process your request.

·     Information via electronic means, which are related to your request.

·     Commercial information or events via electronic means, provided that there is express authorisation.

What is the legitimisation for the processing of your data?

The acceptance and consent of the interested party:  In those cases where it is necessary to fill in any form for the purposes of completing an application it is necessary and by "clicking" on the send button, doing so shall necessarily imply that the user has been advised and has expressly granted his/her consent to the content of the Clause annexed to said form or acceptance of the privacy policy.

All our forms have a verification box or checkbox with the following formula, in order to send the information: “? I have read and accept the Privacy Policy.”

 

            + CLIENTS

What are the purposes for processing your personal data?

·     Elaboration and follow up of the budget by means of notifications between both parties.

·     Information via electronic means, which are related to your request.

·     Commercial or event information via electronic means, provided that there is express authorisation.

·     Management of the administrative, communications and logistics services undertaken by the Data Controller.

·     Invoicing.

·     Undertaking of the corresponding transactions.

·     Invoicing and filing of the appropriate tax returns

·     Control and collection management.

What is the legitimisation for the processing of your data?

            The legal grounds is the user's consent that is, yourself.


            + SUPPLIERS.

What are the purposes for processing your personal data?

·     Information via electronic means, which are related to your request.

·     Commercial or event information via electronic means, provided that there is express authorisation.

·     Management of the administrative, communications and logistics services undertaken by the Data Controller.

·     Invoicing.

·     Undertaking of the corresponding transactions.

·     Invoicing and filing of the appropriate tax returns.

·     Control and collection management.

What is the legitimisation for the processing of your data?

            The legal grounds is the acceptance of a contractual relationship, or in the absence thereof, the user's consent when contacting us or the offering of your products via any means whatsoever.

 

            + SOCIAL NETWORKS CONTACT

What are the purposes for processing your personal data?

·     To respond to your questions, requests or enquiries.

·     To manage the requested service, to respond to your request, or process your request.

·     To work together with the user, that is, yourself  and the creation of a community of followers.

What is the legitimisation for the processing of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

            Facebook           http://www.facebook.com/policy.php?ref=pf

            Instagram          https://help.instagram.com/155833707900388

            Twitter               http://twitter.com/privacy

            Linkedin             http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

            Pinterest            https://about.pinterest.com/es/privacy-policy

            Google*             http://www.google.com/intl/es/policies/privacy/

            *(Google+ and Youtube)

 

For how long is the personal data to be kept?

The user may only consult or deregister his/her data in a restricted manner by having a specific profile. The data shall be processed until you unfollow us, or cease being friends or by ticking the "like", "follow" or similar buttons.

Any rectification of the user's data or restriction of information or publications must be made via the configuration of your profile or user profile in the social network itself.

 

            + VIDEO SURVEILLANCE

What are the purposes for processing your personal data?

·     Video surveillance of our facilities.

·     Supervision of our employees.

·     From time to time the data may be assigned to the courts and tribunals for the exercise of legitimate actions.

What is the legitimisation for the processing of your data?

            The unequivocal consent of the interested party when accessing our facilities after viewing the informative poster of the video surveillance area.

 

            + JOB SEEKERS

What are the purposes for processing your personal data?

·     Organisation of the selection processes for the hiring of employees.

·     The scheduling of job interviews and an evaluation of your candidacy.

·     If you have given your consent, the information may be assigned to the partners or similar of CUATRIFORUM S.L., with the sole purpose of helping you to find employment.

What is the legitimisation for the processing of your data?

            The legal grounds is the user's unequivocal consent that is, yourself, upon submission of your CV and the receipt and signing of information in relation to the processing which is to undertaken.

For how long is the personal data to be kept?

The curriculum shall be stored for a period of one year, after which, in the event of not having contacted you, shall proceed to the deletion thereof.

           

             + HR

What are the purposes for processing your personal data?

·     Management of the employment relationship and the employee's file.

·     Undertaking of all the administrative, fiscal and accounting procedures necessary for compliance with our contractual undertakings, obligations as regards industrial relations, Social Security, prevention of occupational health and safety risks in the workplace, fiscal and accounting risks.

·     Payroll management via a financial institution.

·     Time control via an access control system by means of fingerprint/card (where applicable).

·     Management of group insurance/pension plans of the organisation.

·     Undertaking of training activities both subsidised and non subsidised.

What is the legitimisation for the processing of your data?

            The legal grounds for the processing of the user's personal data that is, yourself, is the execution of your employment contract. The compliance of the pertinent legal obligations. The consent of the interested party.

 

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Is any third party personal data included?

            No, as a general rule only data furnished by the owners thereof are processed. Should the user furnish third party data, he/she must beforehand advise and request his/her consent from said persons, or otherwise we shall not be held liable from any liability whatsoever for the breach of this requirement.

 

And data concerning minors?

            Personal data of minors under 14 years of age shall not be processed, therefore, please refrain from furnishing same if you are under said age limit.

 

Are communications undertaken via electronic means?

·     Communications shall only be made in order to manage your request, if it is one of the means of contact which has been furnished by the user.

·     In the event that commercial communications are undertaken, said communications shall have been previously and expressly authorised by the user that is, yourself.

 

What security measures are applied?

            You can rest assured:  An optimal level of protection of the Personal Data that is managed has been adopted, and has installed all available technical means and measures, according to the state of the technology, in order to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data provided to the company.

To what extent is the decision making process automated?

            CUATRIFORUM S.L. does not use any fully automated decision making processes in order to enter into, build or rescind any contractual relationship with the user. In the event of using these processes in any particular case, we shall keep you informed and shall notify you in relation to your rights in this regard if so prescribed by law.

Shall profiling be carried out?

            In order to be able to offer the user products and/or services according to his/her interests and improve your user experience, a "commercial profile" may be drawn up based on the information furnished. Nevertheless, automated decisions shall not be made based on said profile.

 

Who are the recipients of the disclosed data?

            The recipients are the Companies which make up the CUATRIFORUM S.L. group.

             The user's data that is, yourself shall not be assigned to any third party, barring legal obligation to do so.  In particular, said data shall be disclosed to the State Tax Administration Agency and banks and financial institutions for the collection of the service rendered or product purchased, as well as those responsible for the processing necessary for the execution of the agreement.

            In the event of purchase or payment, should the user that is, yourself choose any application, web, platform, bank card, or any other online service, the user's data shall be assigned to that platform or shall be processed in its environment, always with the utmost security.

             In the event that the user has given his/her consent for the processing of his/her name and images and other information, related to the activity of  CUATRIFORUM S.L., these shall be disclosed in the different social networks and web page of CUATRIFORUM S.L.

International transfers.

             In the event that it were necessary to carry out international transfers of data by CUATRIFORUM S.L., said transfers shall only be made to organisations under the authorisation of the US-European Union Privacy Shield Agreement (further information: https://www.privacyshield.gov/welcome), to organisations which have substantiated compliance with the level of protection and guarantees in accordance with the parameters and requirements set forth in the prevailing legislation on data protection, such as the European Regulation, or when there is a legal authorisation to undertake the international transfer.

 

What are rights does a user have?

·     To determine whether the user's data is being processed or not.

·     To access your personal data.

·     To request the rectification of the user's data whenever same are inaccurate.

·     To request the deletion of the user's data whenever they are no longer necessary for the purposes for which they were compiled or in the event of revoking the consent granted.

·     To request the restriction of the processing of the user's data, in certain cases, in that event said data shall only be retained pursuant to prevailing legislation.

·     Upon furnishing of a user's data, which shall be facilitated  in a structured, commonly used or mechanical reading format. Should it be preferred, said data may be forwarded to the new data controller that the user that is, yourself designates.  It is only valid in certain cases

·     Upon filing of a claim with the Spanish Data Protection Agency, and the basis of the user's belief that we have not treated you correctly.

·     The revocation of the consent for any processing whatsoever for which the user has consented to, at any given moment.

Should you modify any information, it would be appreciated if you could advise us for the purposes of keeping same updated.

 

Do you require a form for the exercise of the Rights?  

·     Having forms available for the exercise of one's rights, please request same via email or should you prefer, the forms elaborated by the Spanish Data Protection Agency or any third party may be used..

·     These forms must be signed electronically or a photocopy of the National Identity (DNI) document must be enclosed thereto.

·     In the event of being represented by another person, you must enclose a copy of his/her National Identity (DNI) document, or sign same with his/her electronic signature.

·     The forms may be filed in person, sent by letter or via mail at the address of the Data Controller included at the beginning of this text

You have the right to file a claim with the Spanish Data Protection Agency, in the event that you consider that the request for your rights has not been adequately addressed.

 

The maximum deadline for CUATRIFORUM S.L., to address the matter is one month, from the effective reception of the user's request.

 

You are entitled to the revocation of the consent at any given moment for any processing whatsoever for which you have consented to.

 

Are Cookies processed?

In the event of using other types of cookies which are not necessary, the user that is, yourself may consult the cookies policy in the corresponding link at the beginning of our website.

 

For how long is the personal data kept?

·     Personal data shall be maintained whilst there exists any relationship between the parties.

·     Upon severing the relationship, the personal data processed in each purpose shall be maintained during the legally foreseen deadlines, including the period in which a judge or court may request same, with due regard to the statute of limitations for legal actions.

·     The data processed shall be maintained provided that the aforementioned legal deadlines do not expire, in the event of a legal maintenance obligation, or the non existence of the legal deadline, until the interested party requests the elimination thereof or the revocation of the consent granted

·     All information and communications in relation to your purchase or to the provision of our service, whilst the guarantees of the products or services continue, to deal with any possible claims shall be maintained.

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