General terms & conditions of use
By accessing, using or buying products at this website www.forumshop.es, you acknowledge that you have read, understood and agree to be bound by these Terms and General Conditions of Use.The purchasing products on www.forumshop.es are directly sold by CUATRIFORUM S.L., a Spanish society with address at Calle San Miguel, nº 20 Palma de Mallorca, telephone number 34 971724097 and registered at the Company Registry of Palma de Mallorca, volume 2.097, document 98, page PM-489452, inscription 1st and CIF number B-57310849.
Conditions of Sale
The following Conditions of sale of the website www.forumshop.es will specifically regulate the buying-selling relation between CUATRIFORUM S.L. and the Web User who purchases garments or accessories from CUATRIFORUM S.L. shops through the website www.forumshop.es ( from now on, it will be designated as the Customer).
Garments or accessories purchases from CUATRIFORUM S.L. shops (from now on, they will be designated as Products) through the website Terms and Conditions of Use set out in this document. The acceptance of these conditions on behalf of the customer is regulated by the on-line acceptance of these conditions when making a purchase by clicking on the button assigned for this purpose.
CUATRIFORUM S.L. exclusively offers products for sale on www.forumshop.es to final consumers who are private individuals over 18 years old, who operate inside the website with aims other than those exclusive to commercial, business or professional activities. If you are not a final consumer, we kindly ask you to not perform any commercial activities in www.forumshop.es . CUATRIFORUM S.L. reserves the right to not process orders made by Customers who do not comply with the above-mentioned paragraph.
These Terms and Conditions of Use regulate in an exclusive manner the demand, acceptance of purchase orders and dispatching of items to Customers of www.forumshop.es.
The present sale contract will be made in Spanish language.
Products information, availability and prices
CUATRIFORUM S.L. reserves the right to change or modify, at any time, the quantity and/or the type of products that can be acquired at the website www.forumshop.es.
In accordance with Law 47/2002 (which amends the Law 7/1996, January 15th) and the Law 34/2002 of Services of the Information Society and Electronic Commerce , dated on 11 July, the Customer has the right to know the details and characteristics of the products he wishes to purchase before placing an order. In the same way, CUATRIFORUM S.L. informs the Customer that the photographs and descriptions of the products have no contractual capacity, they are only illustrative and do not commit CUATRIFORUM S.L., that in accordance with the new technologies has made every effort to portray the colors and/or drawings of the displayed products photograph that appear on the website as accurately as possible. However, because the actual colors you see depend on the monitor you are using and/or the technical limitations, we cannot guarantee that the colors will be completely accurate.
The essential characteristics of the Products are provided in www.forumshop.es inside each product data sheet based on the information provided by the supplier.
All orders made by the Customer are subordinated to the product stock and availability. If the order will be referred to several products and some of these or all of them could not be distributed, the missing product cost will be refunded to the Customer in the same way in which it was made the payment.Being cancelled the sale by virtue of the present clause, without proceeding in favor of any of the parts an indemnity for breach of contract, general damage or business interruption.
Product prices sold through www.forumshop.es are only valid for orders made in the same and they may not coincide with the ones of our shops. Prices are always displayed in Euros and they include the corresponding VAT (21%).The top-up amount by purchase will be 3000 Euros. These prices will have an added cost of the corresponding delivery charges. The Customer will be informed of these shipping fees prior to confirm the order, and must be accepted by the Customer when confirming the order.
Product prices can be subject to updates. However, prices applied to each product by CUATRIFORUM S.L. will be those in force at the moment the Customer confirms the purchase of items added in the basket, independently of the day the delivery was made. Please ensure you aware of the final price before confirming the purchase.
CUATRIFORUM S.L. reserves the right to remove or modify any product of the Website at any time and/or contents of the same.
CUATRIFORUM S.L. does not take responsibility for any mistakes related to the malfunction on the Internet connection service of the Customer.
Register and Purchasing Procedure
In order to be able to acquire the products as offered on the website www.forumshop.es , CUATRIFORUM S.L. will ask the Customers to register as such. All registered Customers must be over eighteen years of age and must comply with the instructions that appear on screen.
The Customer name and the password designated by the same one are personal and non transferable. The information provided by the Customer will be included in the database of CUATRIFORUM S.L., being used to process the order and the following ones, as well as to send information about offers and services that can arouse the Customers interest by electronic and/or postal mail. In this way the use of these Data purpose will be the maintenance of the contractual relation between CUATRIFORUM S.L. and the Customer; and also the management, administration, provision and commercial or advertising information about products of CUATRIFORUM S.L., third collaborators or associated companies. The Customer declares to be informed about the detailed conditions and cessions of this clause.
Within a period no longer than 24 hours (Saturdays, Sundays and Holidays not computable) since the reception of the payment confirmation, CUATRIFORUM S.L. will send the Customer a purchase confirmation through an electronic mail. Thereby, the purchase contract made between CUATRIFORUM S.L. and the Customer will be considered total and properly executed.
CUATRIFORUM S.L. will try all the information about the products price to be precise, but without being able to guarantee the absolute absence of errors. If an error took place in the price of a product, CUATRIFORUM S.L. would send an electronic mail to the Customer in order to indicate the correct price and to request the order confirmation. Working on the assumption that the Customer did not confirm the product purchase with the correct price, it will be assumed that the purchase of the product is cancelled; or in the case that CUATRIFORUM S.L. could not contact the Customer, the order will be also considered as cancelled.
The prices of the products are stated in the website, and these ones could be modified by CUATRIFORUM S.L. at any time. Modifications or changes on the products prices will not affect the amount of the confirmed orders.
Payment Terms and Security
Credit Cards: CUATRIFORUM S.L. works together with Banco Sabadell and Servired in order to provide security at the highest level in all the electronic transactions.
We accept the following Cards: Visa, MasterCard, American Express, 4B, Red6000 and Maestro inter alia. Due to the systems security, CUATRIFORUM S.L. have no access to the Customer Credit Card data, the only one that has access is the bank, in this case Banco Sabadell. All of the Credit Cards details are passed on directly to the bank in encrypted form.
PayPal: You can make the purchases through its PayPal account. If you need more information about it you can enter the website www.paypal.com.
Bank Transfer: More information firstname.lastname@example.org or Tel.: +34 971 717826
If you need a purchasing invoice you can send us your personal data together with the order confirmation to: email@example.com . Invoices will not issued if the purchases are dated more than 3 months earlier.
The cost of delivery to the Balearic Island and the Iberian Peninsula will be free of charge services for purchases above 90 Euros.
To the European Union countries and the Canary Islands the cost of the delivery will be free for orders of more than € 350, that do not exceed 2kg in weight both real and in volume [(length x height x width) / 5000)], all measures will be taken in cm.
For the rest of the countries the cost of the delivery will be one that appears before formalizing the order. This information is related to all products except the items on sale.
You must remember that for the Canary Islands non European Union countries purchases, you should pay the import tariffs to the pertinent organization when you have received the order.
CUATRIFORUM S.L. commits itself to deliver the products in perfect conditions to the address supplied by the Customer in the order form. In order to optimize deliveries we recommend the Customer to supply an address to which the order can be delivered within standard working hours.
CUATRIFORUM S.L. is not responsible for mistakes occurred on delivery, if the delivery address entered by the Customer in the order form is not correct or has not been supplied.
The maximum period established for deliveries is of thirty days (30) established by Law. However, the usual delivery period of CUATRIFORUM S.L. is of 3-10 working days, as from the date in which the order is confirmed.CUATRIFORUM S.L. will send an electronic mail to the Customer informing of the product’s warehouse dispatch. The delivery number as well as the Customer service number of the logistics company will also appear in this email, so that, if any incidents occur during delivery, the Customer is able to contact the haulage contractor to solve the problem.
The Customer must contact CUATRIFORUM S.L. if the delivery has not been arranged 10-working days after the warehouse dispatch. If the Customer does not follow this procedure, 10-working days after the warehouse dispatch, this will be returned to CUATRIFORUM S.L. warehouse. The Customer will be held attributable for the delivery and return charges, as well as any other expenses associated with the process.
If delivery has failed due to loss of the package, our haulage contractor will start an investigation. In these cases, response periods can vary between one and three weeks. In this way, CUATRIFORUM S.L. will contact the Customer to establish whether to cancel the order or reimburse the paid amount (cost of the products and delivery charges) , or to send a new order with no additional charges.
On delivery, the Customer must check with the logistics company which delivers the order for CUATRIFORUM S.L. that the package is in good conditions, stating in the delivery note any anomalies of the package. If the Customer detects any abnormalities such bashes, breakage or any damage caused during the delivery once the package has been checked, the Customer must notify CUATRIFORUM S.L. in writing via email as soon as possible ( maximum 7-working days) in order to process the return.
If you live near one of our shops, you can also pick up your order. In this case you can place an order at your leisure in your own home and you will avoid the associated transportation charges. Once you have received the order confirmation you can come to the shop you indicate us to pick it up. It is also obligatory to bring your ID and the pick-up confirmation email.